TERMS AND CONDITIONS
​Effective Date: 30.01.25
Welcome to Maison Padel. These Terms and Conditions govern your use of our website www.maisonpadel.net and any purchases made through our store. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.
1. GENERAL INFORMATION
  • Maison Padel is a retailer of padel-related products, you can contact us at [email protected].
2. ORDERS AND PAYMENT
  • All prices are listed in GBP £ and include applicable taxes unless stated otherwise.
  • Payment methods accepted: Credit/Debit Cards,
  • We reserve the right to refuse or cancel orders if fraudulent activity is suspected.
3. SHIPPING AND DELIVERY
  • We aim to dispatch orders within 10 business days as stated on each item.
  • Shipping costs are calculated at checkout and vary based on location.
  • We are not responsible for delays caused by third-party couriers.
4. RETURNS AND REFUNDS
  • Returns are accepted within 14 days of receipt if items are unworn and in original condition.
  • Customers must request a return code by emailing [email protected].
  • Return shipping costs are the responsibility of the customer.
  • Original shipping costs are non-refundable.
5. INTELLECTUAL PROPERTY
  • All content on this website, including logos, images, and product descriptions, is the property of Maison Padel and may not be copied or used without permission.
6. LIABILITY DISCLAIMER
  • Maison Padel is not responsible for injuries or damages caused by misuse of our products. Use them at your own risk.
7. GOVERNING LAW
  • These terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

PRIVACY POLICY
Effective Date: 30.01.25
Maison Padel is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. DATA WE COLLECT
  • Personal Information: Name, email, shipping/billing address, payment details.
  • Browsing Data: Cookies, IP addresses, and analytics.
2. HOW WE USE YOUR DATA
  • To process orders and provide customer support.
  • To send marketing emails (only if you opt-in).
  • To improve website functionality and security.
3. THIRD-PARTY SHARING
  • We only share data with payment processors, shipping providers, and analytics services necessary to run our business. We do not sell your data.
4. DATA SECURITY
  • We implement security measures to protect your personal data, but no method is 100% secure.
5. YOUR RIGHTS
  • ​You can request access, correction, or deletion of your personal data by contacting [email protected].

COOKIE POLICY
We use cookies to enhance your browsing experience. By using our website, you consent to our cookie use.
1. WHAT ARE COOKIES? Cookies are small text files stored on your device that help improve website functionality.
2. TYPES OF COOKIES WE USE
  • Essential Cookies: Required for core website functions.
  • Analytics Cookies: Help us analyze website traffic.
  • Marketing Cookies: Used for personalized advertising (only if you accept).
3. MANAGING COOKIESYou can adjust cookie settings in your browser or opt out of tracking in our cookie banner.
SHIPPING & RETURNS POLICY
SHIPPING
  • We process orders within 10 business days.
  • Estimated delivery times:  UK 3-5 days
  • International orders may be subject to customs duties (customer’s responsibility).
RETURNS
  • Returns accepted within 14 days of receipt.
  • Items must be unused and in original packaging.
  • Email [email protected] for a return code.
  • Return shipping costs are the customer’s responsibility.
  • Refunds exclude original shipping fees.

DISCLAIMER
Maison Padel provides sports  apparel for recreational and competitive use. By purchasing from our store, you acknowledge:
  • Maison Padel is not responsible for injuries sustained while using our products.
  • Proper use and safety precautions are the customer’s responsibility.
  • Products should be used according to manufacturer guidelines.

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© COPYRIGHT 2015. ALL RIGHTS RESERVED.